Complaints Book

You can submit your complaints through the Electronic Complaints Book.

Company Identification

Official Name

AzorHomeLodge, Unipessoal Lda.

Registered Office

Rua Dr Arriaga Nunes 36
Valverde 9950-362
Madalena, Pico Island
Azores, Portugal

VAT Number (NIPC)

519367014

Alternative Dispute Resolution (ADR)

In the event of a dispute, the consumer may resort to the following Alternative Dispute Resolution entity:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

www.cniacc.pt

CACCRAA – Centro de Arbitragem de Conflitos de Consumo da Região Autónoma dos Açores

www.caccraa.pt

Information on Products and Services

Goods and services are clearly described on their respective pages.

Prices indicated include applicable taxes and any shipping costs.

For online purchases, you have the right of withdrawal within 14 days.

This page complies with Portuguese legislation: Decreto-Lei 24/2014 (distance contracts), Lei 144/2015 (alternative dispute resolution), and Decreto-Lei 156/2005 (complaints book).

Need Help?

If you have any questions or concerns, please don't hesitate to contact us directly.